The Dimensions of a Great Place to Work^®

Trust is the essential ingredient for the primary workplace relationship between the employee and the employer. According to our model, trust is composed of three dimensions: Credibility, Respect, and Fairness.

Credibility
	Credibility means leaders and managers regularly communicate with employees about the company's direction and plans - and solicit their ideas. It involves coordinating people and resources efficiently and effectively, so that employees know how their work relates to the company's goals. It's the integrity management brings to the business. To be credible, words must be followed by action.
Respect
	Respect involves providing employees with the equipment, resources, and training they need to do their work. It means appreciating good work and extra effort. It includes reaching out to employees and making them partners in the company's activities, fostering a spirit of collaboration across departments and creating a work environment that's safe and healthy. Respect means that work/life balance is a practice, not a slogan.
Fairness
	At an organisation that practices Fairness, economic success is shared equitably through compensation and benefit programs. Everybody receives equitable opportunity for recognition. Decisions on hiring and promotions are made impartially, and the workplace seeks to free itself of discrimination, with clear processes for appealing and adjudicating disputes. To be fair, you must be just.
Pride and Camaraderie
	The final two dimensions of the Institute's model relate to workplace relationships between employees and their jobs/company (Pride), and between the employee and other employees (Camaraderie).

As companies become great, the division between management and labour fades. The workplace becomes a community. Employees take pride in their job, their team, and their company. They feel that they can be themselves at work. They celebrate the successes of their peers and cooperate with others throughout the organisation. People take pleasure in their work - and in the people they work with - in a deep and lasting way. They want to stay around for their careers.